Privacy Policy

Privacy Policy – Eleanor & Grace Boutique

At Eleanor & Grace Boutique, we respect your privacy and are fully committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase. By using our website and services, you agree to the practices described in this policy.

Collection of Personal Data

To provide a smooth, secure, and personalized shopping experience, Eleanor & Grace Boutique may collect the following personal information:

  • Full name

  • Email address

  • Billing and payment details

  • Shipping address

  • Order and purchase history

  • Customer communication and support interactions

Use of Personal Data

Your personal data is used solely for the following purposes:

  • Processing and delivering your orders

  • Handling payments and preventing fraud

  • Communicating with you regarding orders, products, and customer support

  • Improving our website, services, and overall customer experience

  • Sending promotional emails, updates, and exclusive offers (only if you have given consent)

Sharing of Personal Data

Eleanor & Grace Boutique does not sell, rent, or trade your personal information. Your data is only shared when necessary, including:

  • With trusted third-party service providers for payment processing, shipping, and order fulfillment

  • When required by law, regulation, or legal process

  • To protect the rights, safety, and property of Eleanor & Grace Boutique, our customers, or the public

All third parties are required to handle your data securely and in compliance with applicable privacy laws.

Data Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, misuse, loss, or disclosure. These measures include:

  • Secure encryption for payment transactions

  • Limited access to personal data by authorized personnel only

  • Secure systems and data storage practices

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with applicable legal, tax, and accounting obligations.

Your Rights

Depending on applicable privacy laws, you have the following rights regarding your personal data:

  • Right of Access – Request a copy of your personal data

  • Right to Rectification – Request correction of inaccurate or incomplete data

  • Right to Erasure – Request deletion of your data where legally permitted

  • Right to Withdraw Consent – Withdraw consent for data processing or marketing communications at any time

Requests can be submitted using the contact details below.

Cookies & Tracking Technologies

Eleanor & Grace Boutique uses cookies and similar tracking technologies to enhance website functionality and user experience. Cookies help us remember preferences, analyze website traffic, and improve our services.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

Updates to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in legal requirements or business operations. Any updates will be posted on this page. We encourage you to review this policy periodically.

Contact Information

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

📧 info@eleanorgraceboutique.com

Based in New York City, Eleanor & Grace Boutique is committed to handling your personal data with care, transparency, and responsibility.